Privacy Policy

Ashland Chemicals & Hygiene Supplies Limited is committed to respecting and protecting the privacy of visitors to our websites as well as the privacy of our actual customers. For visitors, we've structured our websites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. For customers, once you choose to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Ashland Chemicals & Hygiene Supplies Limited.

Visitors To Our Website

What information do we collect? When you visit our website, our web server collects basic user information about you that includes your ISP's domain, the time you accessed our website and the pages from within our website that you visit. We may at times also use cookies, which are small pieces of information that a website can store in a designated file on your computer. Cookies allow a web application to respond to you as an individual.

How do we use this information?

The basic user information collected is used to help us analyse web traffic and to improve the content of our website. Cookies may be used to facilitate your customer interaction with us. For example, we may use a cookie on the landing page of products sold online which record the customer information that is required on the order form, and then forward this information to our internal sales tracking database. We may from time to time disclose to third parties aggregate information on our website's traffic profile. For example, Internet advertising companies may require this data to help us better target our advertisements on our website(s) and/or other websites. Note that our site provides links to products and services offered by other companies; the  Ashland Chemicals & Hygiene Supplies Limited website that you link to will be able to determine that you linked from our website.

 

 Ashland Chemicals & Hygiene Supplies Limited Customers

What information do we collect? When you sign up for Ashland Chemicals & Hygiene Supplies Limited services, you provide us with both contact and payment information. Contact information typically includes your name, address and phone number. Payment information typically includes your credit card number. While you are an  Ashland Chemicals & Hygiene Supplies Limited customer, we manage information with regard to your account status, choice of services and customer logs. In addition, we may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

How do we use this information?

We use the contact information you provide us with to establish our service for you. We use payment information for payment processing purposes only. We create and maintain other information such as customer account status, choice of services and customer logs in the normal course of providing a service.  Ashland Chemicals & Hygiene Supplies Limited may share customer information with selected partners/third parties, for example, to provide you with information about products that might be of interest to you or to enable you to take advantage of special partner programs. Ashland Chemicals & Hygiene Supplies Limited may also use customer information to provide customers with system information or information about new or upgraded products. We will not otherwise disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with or bring legal action against someone who may be causing harm or interfering with the rights or property of Ashland Chemicals & Hygiene Supplies Limited, our customers, or others, or where  Ashland Chemicals & Hygiene Supplies Limited has good belief that the law requires such disclosure. Neither will Ashland Chemicals & Hygiene Supplies Limited, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Ashland Chemicals & Hygiene Supplies Limited stores or transmits for its customers. The circumstances under which Ashland Chemicals & Hygiene Supplies Limited will disclose such electronic customer communications are when: 1. It is necessary in order to provide service to the customer; 2. It is necessary to protect the legitimate interests of  Ashland Chemicals & Hygiene Supplies Limited and its customers; 3. It is required to cooperate with interception orders, warrants or other legal processes that Ashland Chemicals & Hygiene Supplies Limited determines in its sole discretion to be valid and enforceable; and 4. It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Ashland Chemicals & Hygiene Supplies Limited and appear to appertain to the commission of a crime. Ashland Chemicals & Hygiene Supplies Limited disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Ashland Chemicals & Hygiene Supplies Limited will, however, review, delete or block access to communications that may harm Ashland Chemicals & Hygiene Supplies Limited , its customers or third parties. The grounds on which Ashland Chemicals & Hygiene Supplies Limited may take such action include, but are not limited to, actual or potential violations of Ashland Chemicals & Hygiene Supplies Limited's Terms of Use. Customers may opt out of receiving newsletters and/or notices of new or upgraded products from Ashland Chemicals & Hygiene Supplies Limited by unselecting the checkbox labeled "Email Me". Please note, however, that Ashland Chemicals & Hygiene Supplies Limited reserves the right to send bulletins and other important information regarding our services at our discretion. Ashland Chemicals & Hygiene Supplies Limited reserve the right to add, delete or modify any provision of its Terms of Business, Terms of Use or Privacy Policy at any time.